Our client retention rate is over 98% because we take care of our clients
Fast Request Processing
- We employ user-friendly technology to expedite the process
- 24-7 access to order entry, screening results and reports
- Our average turnaround time for processing criminal background check requests is less than 48 hours
Accurate High Quality Report Preparation
- We use multiple, dependable information sources
- Reports are prepared only by licensed private investigators
- We focus on accuracy with rigorous quality control
Experience – Our Licensed Account Representatives
- As our client, you will be assigned an account representative who knows and understands the industry. All of our account representatives are licensed private investigators with degrees in Criminal Justice or Criminology. They will handle all of your needs through personalized, direct contact.
- Our account representatives are long-term employees of The McDowell Agency, Inc. who know and understand the industry.
- We have been serving clients nationwide for 30 years.
Why Do Our Customers Continue To Do Business With The McDowell Agency, Inc.?
Our clients say it’s our Ultimate Client Experience, which includes:
- Exceptional Customer Service
- Live Customer Service – No Automated Menus or Answering Machines
- Responsiveness to Customer Needs
- Strong and Lasting Relationships With Customers
We offer a number of additional industry specific searches and services. If you do not see the service you are looking for – Request your FREE consultation and quote today! Contact Us ›
